Returns policy

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We make every effort to ensure that your order is carefully despatched to you – and we hope that you’re happy with your purchase.

However, if you wish to return your item, you should follow the procedure below. Please note: item must be in its original condition,and returned within 28 days of receiving.

You can return within 28 days of receipt, from any Post Office to:

Slimsticks Limited
Carlton House
Maundrell Road
Calne
Wilts SN11 9PU

Take your parcel to any Post Office, remembering to obtain a Proof of Postage receipt (this is a free service). You must retain this until the item is credited on your statement, as this enables us to trace your order.

We will process your refund within 14 days of receiving your return.

If you experience any difficulties with returning goods, please contact us.

All of this is in addition to and does not affect your statutory rights.