Returns Policy

We make every effort to ensure that your  order is carefully despatched to you - and we hope that you’re happy with your purchase.

However, if you wish to return your item, you should follow the procedure below. Please note: item must be in its original condition, and returned within 28 days of receiving.

You can return within 28 days of receipt, from any Post Office to:

Inovate Health
15 Glenmore Business Park
Vincients Road
Bumpers Farm
Chippenham
Wilts SN14 6BB

Take your parcel to any Post Office, remembering to obtain a Proof of Postage receipt (this is a free service). You must retain this until the item is credited on your statement, as this enables us to trace your order.

We will process your refund within 14 days of receiving your return.

If you experience any difficulties with returning goods, please Contact Us.

All of this is in addition to and does not affect your statutory rights.